🔒 Privacy Policy
Your trust matters to us. We're committed to transparency and protecting your data.
📌 Introduction
Free Voice Labs (freevoicelabs.com) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our text-to-speech conversion service.
By using Free Voice Labs, you agree to the terms outlined in this policy. If you have any questions, please contact us.
1. Information We Collect
Personal Information
- Account Information: Email address, password (hashed), plan type.
- Usage Data: Generated audio, voice selections, delivery styles, character count.
- Feedback: Comments and suggestions through our feedback system.
Automatically Collected Information
- Session Data: Session ID, timestamps, request logs.
- Device Information: Browser type, IP address, device type.
Data We Do NOT Collect or Store
- Biometric data
- Health information
- Financial information (handled by payment processors)
- Audio recordings beyond temporary processing
2. How We Use Your Information
- Provide, maintain, and improve our TTS conversion service
- Authenticate users and prevent fraud
- Process user feedback and feature requests
- Analyse service usage patterns
- Send service-related announcements
- Comply with legal obligations
3. Data Retention
- Account Data: Retained for the duration of your account.
- Generated Audio: Deleted after download or 24 hours (whichever is first).
- User Feedback: Retained indefinitely in anonymised form.
- Session Data: Deleted after 30 days.
4. Data Security
We implement industry-standard security measures including:
- HTTPS/SSL encryption for all data in transit
- Secure password hashing (SHA-256)
- Regular security audits
- Restricted access to personal data
5. Third-Party Services
We use Microsoft Edge TTS for voice generation. Please note:
- Text processing is sent to Microsoft's servers
- Refer to Microsoft's privacy policy for their data practices
- We do not store text sent to Microsoft
6. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and associated data
- Opt-out of communications
- Export your data in a portable format
To exercise any of these rights, please contact us.
7. GDPR & CCPA Compliance
- GDPR Users: You have rights under the GDPR, including data access and deletion. We process data lawfully, fairly, and transparently.
- CCPA Users: California residents have specific privacy rights under CCPA, including the right to know what personal information is collected and the right to request deletion.
8. Cookies
We use essential cookies for session management, security, and user preferences. These cookies are necessary for the service to function properly and do not track you across other websites.
You can manage cookie preferences through your browser settings.
9. Children's Privacy
Free Voice Labs is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us and we will delete it promptly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out:
We aim to respond within 48 hours.
This policy may be updated at any time. Continued use of Free Voice Labs constitutes acceptance of any changes. The "Last Updated" date at the top of this page indicates when the policy was last revised.